Supportive Housing

Supportive Housing is an innovative housing and service delivery model characterized by small case loads, access to specialized care (including housing specialists, nurses and child development workers) and dedicated service providers.

It is comprised of:

  • Housing that is permanent and affordable

  • Support services that are flexible and responsive to people’s needs and desires, designed to maximize independence

  • Trained staff who are sensitive to people who have experienced long-term homelessness


To provide maximum choice for participants, our services are provided in both:

Scattered sites: Participants can choose to live in private market, scattered-site, rental
housing. Mobile teams support people regardless of where they live in the region.

Site-based housing: Hearth Connection contracts with service providers who operate in site-based supportive housing communities. These communities offer unique support to people living together as they recover from homelessness and illnesses.

It borrows from research-based best practices including:
- intensive case management, including assessment and individualized service planning;
- help accessing benefits, income support programs, health care and other formal and informal supports:
-aid with family relationships, support and reunification; life skills development;;
- support through treatment and recovery, including aftercare;
- tenant and financial literacy training, including the rights and responsibilities of tenancy;
- support for self-advocacy with landlords, neighbors, and criminal justice and school systems.

Read more about the regional long-term homeless projects managed by Hearth Connection.